Ruinous Empathy
Kim reflects on the pitfalls of ruinous empathy, revealing how her desire to protect a colleague’s feelings led to a lack of honest feedback. This avoidance created resentment within the team and ultimately resulted in a painful separation that could have been avoided with earlier, candid conversations. The experience reinforced her commitment to fostering open communication and inspired the framework of radical candor.In this clip
From this podcast

The Jordan Harbinger Show
225: Kim Scott | Care Personally, Challenge Directly with Radical Candor
Related Questions
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? I'm also frustrated about how I acted—responsive and thankful but also annoyed—when Kaitlyn suggested I do something differently. Overall, I have a weird relationship with one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. Will this change help her loosen her resistance too?
What does it mean when you realize you may have been making a mistake or taken criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? I'm also frustrated about how I acted—responsive and thankful but also annoyed—when Kaitlyn suggested I do something differently. Overall, I have a weird relationship with one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. Will this change help her loosen her resistance too?
What does it mean when you realize you may have been making a mistake or taken criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? I'm also frustrated about how I acted—responsive and thankful but also annoyed—when Kaitlyn suggested I do something differently. Overall, I have a weird relationship with one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. Will this change help her loosen her resistance too?