Challenging Conversations
Kim discusses the delicate balance between caring personally and challenging directly in difficult conversations. She reflects on the importance of recognizing when to push someone to improve and when to step back, even considering the potential consequences of their failure. Ultimately, she emphasizes the necessity of exhausting all options before making tough decisions, such as parting ways with an employee.In this clip
From this podcast
The Jordan Harbinger Show
225: Kim Scott | Care Personally, Challenge Directly with Radical Candor
Related Questions
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in the episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor?
I'm also frustrated about how I acted—responsive and thankful but also annoyed. Kaitlyn suggested I do something differently, but overall, I have a weird relationship with one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. She rarely gives me the space to explain and often asserts herself in the middle of presentations without letting me continue. It's very different from everyone else there. While it's useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will this change help her loosen her resistance too?
What does it mean when you realize you may have been making a mistake or taken criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? Additionally, how can I change my attitude towards a manager at work with whom I have a weird connection? She rarely gives me the space to explain and often interrupts me during presentations. While her approach is useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will this change help her loosen her resistance too?