Building Institutional Trust
Malcolm discusses the importance of trust in high-stakes encounters and the crucial role of social institution building in allowing us to trust. He uses the example of the medical profession to illustrate the importance of preparing practitioners and weeding out substandard ones to reward trust with competence. Malcolm also talks about how Canada has done a good job of institution building in accounting, making trust more rewarded in that realm.In this clip
From this podcast
The Jordan Harbinger Show
695: Malcolm Gladwell | Imperfect Puzzles and Mismatched Demeanors
Related Questions
Why is it important to trust others in the context of the episode 256: Malcolm Gladwell | What We Should Know about Talking to Strangers, the episode 695: Malcolm Gladwell | Imperfect Puzzles and Mismatched Demeanors, and the clip Building Institutional Trust?
Why do people distrust institutions as discussed in the episode 695: Malcolm Gladwell | Imperfect Puzzles and Mismatched Demeanors and the clip Declining Trust?
What is the importance of trusting others in the context of the episode 256: Malcolm Gladwell | What We Should Know about Talking to Strangers and the clip Building Institutional Trust, as well as the episode 695: Malcolm Gladwell | Imperfect Puzzles and Mismatched Demeanors?