Helping Without Hurting
Jordan advises on how to navigate situations where someone may not want your help, but just wants to vent. He suggests asking if they want advice or just need to be heard, in a way that makes either answer acceptable. This can prevent frustration and sounding condescending.In this clip
From this podcast

The Jordan Harbinger Show
269: My Stepdaughter's Mom Is A Sex Worker | Feedback Friday
Related Questions
Can you be specific about how to utilize active listening, and why it's important? My partner doesn't seem to think it might not be healthy or productive to allow the hurt partner to have their "moment in the spotlight" while discussing that person's hurt or concern.
My wife and I listened to your podcast with Terry Real. We enjoyed it and had a few "I told you so" moments. However, we had a major issue with what was said when there was an argument. The husband, the man in this case, was told to say, "You're upset. I'm sorry. What can I do for you?" My wife had two issues with this approach. First, it felt condescending. Second, what happens if this is said but lacks follow-through, and the issue happens again? Is it a free pass?
How can I fix the relational dynamic where my wife constantly complains, then finally blows up in a state of disregulation? She feels unheard due to her anxious attachment, which leads her to express increasingly intense emotions and stories to prove her hurt.