The Power of Moments
Dan shares how the Magic Castle Hotel, an average-looking motel, outranks luxury hotels like the Ritz Carlton and Four Seasons on TripAdvisor. He explains that the hotel has mastered the power of creating memorable moments for their guests, such as a Popsicle Hotline by the pool where guests can request free popsicles served by staff in white gloves.In this clip
From this podcast
The Jordan Harbinger Show
12: Dan Heath | The Power of Moments and How to Create Them
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